Some classic communication tools are worth highlighting because they produce so much value. One of my favorites is so simple that you can use it in every meeting, extended conversation and phone call. It is a simple question:
“What would you like to get out of this meeting?”
Stephen Covey refers to it as the 2nd of the 7 Habits of Highly Effective People: Starting with the End in Mind.
You may be thinking that this is obvious. I agree. Yet, I join so many group calls, meetings and conversations where what we are trying to accomplish is unclear. Sure, what we are talking about may be very clear. The topic is apparent in the dialogue. However, what we are trying to ACCOMPLISH is not.